Lists in Word
This information relates to criterion 1.3.1. Info and Relationships, which states:
Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
When a sighted person looks at a Word document, they take in lots of visual information, often subconsciously, about its structure. Lists, whether bulleted or numbered, are designed to look different from the surrounding text. It is important to convey this visual information to a screen reader.
The following video will show you how to create lists correctly in Word.